Frequently Asked Questions


Participation in this program is restricted to executives who are currently employed as executive directors or administrators of senior living communities (independent living, assisted living, and memory care) seeking to enrich their contribution to the success of their community and their company and develop their professional skills for advancement in their company.

Cancellation Policy

All sales are final. Argentum will permit the transfer of a registration to a colleague if a request is made in writing by November 10, 2020. Transfer requests must be made in writing and send to

Promotional Codes

Argentum promotions are not retroactive. Present offer when prompted during the registration process to receive discount. Limit one offer per customer.

Continuing Education

Credit hours earned will be based on the LIVE sessions you attend. NAB/NCERS-approved credits will be distributed using the NAB CE Registry. If you have not included your NAB CE Registry ID number in your conference registration please send it to by November 10 to avoid a $35 processing fee to your credit card for the additional processing work required by the NAB CE Registry.


What Can You Expect?

Get Actionable Takeaways help you become a more effective leader.

Earn CEUs

...that can be used toward CDAL recertification.